Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number when you create an account
• Order Information: Delivery address, order preferences, and payment details
• Location Data: When you share your location for delivery, we collect coordinates
• Communication Data: Messages you send us via contact forms or email

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates via SMS and email
• Arrange delivery through our partner Borzo
• Process payments securely through Razorpay
• Provide personalized recommendations based on your preferences
• Improve our services and website experience
• Respond to your inquiries and support requests

All payment processing is handled by Razorpay, a PCI DSS compliant payment gateway. We never store your complete card details on our servers. Your payment information is encrypted and transmitted securely.

We use trusted third-party services:

• Razorpay: Payment processing (razorpay.com)
• Borzo: Delivery partner for order fulfillment (borzo.in)
• NextAuth: Secure authentication

We use essential cookies to maintain your session and cart functionality. We do not use tracking cookies for advertising purposes. You can manage your cookie preferences through our cookie consent banner when you first visit our site.

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent at any time

7. Data Retention

We retain your account information for as long as your account is active. Order history is retained for 3 years for legal and tax compliance purposes. You may request deletion of your data at any time.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us: